Effective Date: February 24, 2026 · MCAI Consulting · Clinic Front AI
When patients call a dental clinic powered by Clinic Front AI (operated by MCAI Consulting), our AI phone receptionist may ask for a mobile phone number to send an appointment confirmation via text message.
By providing a phone number during a call, the patient consents to receive SMS messages related to their dental appointment.
Messages are limited to appointment confirmations, rescheduling notices, and cancellation notices only. No marketing messages are sent from this number.
What Messages You Will Receive
SMS messages sent through Clinic Front AI are strictly transactional and appointment-related. You may receive:
- Appointment confirmation after booking
- Rescheduling notices if your appointment time changes
- Cancellation notices if an appointment is cancelled
- Reminder messages prior to your appointment
We do not send promotional messages, advertisements, or marketing communications via SMS.
Message Frequency
Message frequency: 1–3 messages per appointment. Message and data rates may apply depending on your mobile carrier and plan.
How to Stop Messages
To stop receiving SMS messages at any time, reply STOP to any message. You will receive a one-time confirmation that you have been unsubscribed, and no further messages will be sent to that number.
How to Get Help
If you need assistance, reply HELP to any message or contact us directly:
- Phone: 787-664-5040
- Email: Sebastian@MCAIConsulting.com
Privacy & Data Use
Phone numbers collected for SMS notifications are used solely to deliver appointment-related messages. We do not sell, rent, or share your phone number with third parties for marketing purposes. For full details on how we handle your information, please review our Privacy Policy.
Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and network conditions.
Contact Us
For questions about SMS messaging or to report an issue, please contact:
MCAI Consulting
495 Brickell Avenue, Miami, Florida
Phone: 787-664-5040
Email: Sebastian@MCAIConsulting.com